Hotstar Login Troubleshooting Guide: Fix Common Issues
Hotstar Login Troubleshooting Guide: Fix Common Issues
Blog Article
Can't log in to Hotstar? You're not alone. Whether you're using the app on your phone, streaming from a smart TV, or accessing it via browser, hotstar login issues can be frustrating—but they’re usually easy to fix.
This guide covers the most common Hotstar login problems and how to resolve them quickly.
1. Forgot Your Password? Here’s How to Reset It
If you’re seeing a message like "Invalid password", follow these steps:
- Go to the Hotstar login page
- Click "Forgot Password"
- Enter your registered email or mobile number
- Follow the link or OTP sent to reset your password
2. Forgot Which Email or Mobile You Used?
Try the following:
- Check inboxes for old Hotstar confirmation emails
- If you subscribed via a mobile provider, try logging in with that phone number
- Still stuck? Contact Hotstar customer support for account recovery
3. Stuck in a Login Loop? Try This
A login loop happens when you're repeatedly asked to sign in. Here’s how to fix it:
- Clear your browser cookies and cache
- Try logging in using a different browser or Incognito mode
- On mobile, clear app cache (Settings > Apps > Hotstar > Storage > Clear Cache)
- Log in from a different device to see if the issue persists
4. Hotstar App Keeps Crashing at Login
If the app closes or freezes while trying to log in:
- Make sure your app is updated
- Restart your phone or TV
- Uninstall and reinstall the Hotstar app
- Clear the app cache (on Android) or reinstall (on iOS or smart TVs)